Important notice to our customers
HSBC has made the decision to exit the Auto Finance business in the U.S.. As a result, HSBC Auto Finance will discontinue offering auto loans to its customers effective August 6, 2008.
However, HSBC Auto Finance will continue to service and collect on its existing portfolio of customers as their loans mature.
Please read below for how this might impact you.
Customers who have an existing loan with HSBC Auto Finance
Please continue to make scheduled payments per the terms of your agreement. HSBC Auto Finance will service and collect on its existing portfolio of customers as their loans mature. You can still access your account through our eCare site.
Customers who have an active approval for an Auto Refinance loan
HSBC Auto Finance will honor your pending approval. We will work with you to finalize the loan, if possible, to our current guidelines and before the approval expires.
Customers who received a pre-qualified offer in the mail
HSBC Auto Finance will honor the terms of your pre-qualified offer. Please begin the application process via the internet link in the letter you received.
New customers wanting to refinance their auto
HSBC Auto Finance is no longer accepting new applications for auto loans effective August 6, 2008.
Household and Beneficial customers can still apply for an Auto Refinance loan through their branch network. Please contact your local account executive for more information.
Existing Auto Finance Customers who have received an invitation to refinance a second vehicle
HSBC Auto Finance will honor invitations to apply until the advertised expiration date or August 31, 2008, if no expiration date is advertised. If you wish to apply, please begin the application process via the internet link in the advertising you received.
